Our Profile
Air Rep Services was founded by Marianne and Musa K. Musa in 1992. Since we started operation the company has successfully grown from strength to strength alongside the tourism and airline industry of The Gambia. As a leading passenger handling company in the Gambia. Air Rep Services has been offering an unbeatable package of experience and expertise coupled with international civil aviation best practices and regulatory Standards which has earned the company the reputation for consistency and high quality customer service efficiency.
We continue to do our utmost to ensure that each of our airline clients and its passengers receive the highest level of service from touch ground to take off. In the core areas of passenger handling services, Security, Travel document checks, Ramp supervision and Flight co-ordination/dispatch to over thirty renowned international airlines at Banjul International Airport (GBYD), in whole or in part according to the needs of the client.
Our Aim
Our aim is to be the ground handling company of choice in The Gambia and within the sub-region.
Our Principles
We have 3 guiding principles to ensure we continually delight our customers:
Our Goals
- To satisfy customers and exceed their expectations using the best customer service practices.
- Encourage and maintain staff by providing excellent incentives, working environment and continuous learning and career development opportunities.
- Provide competitive prices while maintaining high quality services.
- Offer employment opportunities to Gambians and Non-Gambians.
Our Team
The success of our company cannot be separated from the dedication and professionalism exhibited by our service team. Air Rep Services has selected the right team of staff who are comprehensively trained in various areas of specialisation.
As a result, the company has a pool of well-motivated and competent personnel across the entire sphere of operation supported by an experienced team of management thus remaining responsive and delivering top-quality service to its growing clientele.
Our Customers
Leading Brands Trust in Air Rep Services
