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Our Profile:

Air Rep Services was founded by Marianne and Musa K. Musa in 1992. Over the last twenty four years the company has successfully grown from strength to strength alongside the tourism and airline industry of The Gambia.

As the oldest and leading passenger handling company in the Gambia. Air Rep Services offers an unbeatable package of experience and expertise coupled with international civil aviation best practices and regulatory Standards which earned the company the reputation for consistency and high quality customer service efficiency.

As a result, we continue to do our utmost to ensure that each of our airline clients and its passengers receive the highest level of service from touch ground to take off.

Air Rep Services has provided passenger handling services and Ramp supervision to over thirty renowned international airlines since its inception.

 Our Staff:

The success of our company cannot be separated from the dedication and professionalism exhibited by our service team. Air Rep Services has selected the right team of staff who are comprehensively trained in various areas of specialisation.

As a result, the company has pool of well-motivated and competent personnel across the entire sphere of operation supported by an experienced team of management thus remaining responsive delivering top-quality service to her growing clientele

OUR GOALS ARE:

  • To satisfy customers and exceed their expectations using the best customer service practices
  • Encourage  and maintain staff by providing excellent incentives, working environment and continuous learning and career development opportunities.
  • Provide competitive prices while maintaining high quality services.

ARS actively works with its airline customers to deliver a robust ground handling service synonymous to their exact requirements and product specifications. We are flexible and always willing to give our best to make sure our customers are satisfied through excellent service delivery. We continuously co-operate closely with our customers in order to evaluate our ground product and services to ensure that it is both optimized and Cost-effective.

 

 

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